Privacy Policy

ADIDAS UNDERWEAR PRIVACY POLICY

Welcome to adidasunderwear.com! Our website, located at www.adidasunderwear.com (the "Website") is owned and operated by Delta Galil Brands International GmbH, a company registered at Platz 10, CH-6039 Root D4, Switzerland (referred to herein as DG). DGDG, together with its partners listed below (under About Us) are concerned about protecting your personal data and respecting your privacy.


Here is how we do it:
Our duty and your privacy:
This information concerns you if you are already a customer of ours, if you are registered on the platform of our Website, if you have signed up to our newsletter, or if you are visiting our Website.

 

TABLE OF CONTENTS:

  • • About us
  • • Our responsibility
  • • Your commitment
  • • When and how we collect your personal data
  • • The kind of data we collect
  • • What we collect your data for
  • • Use of the site and management of services
  • • Customer support
  • • Marketing
  • • Profiling
  • • What we mean by legal basis
  • • How we process your data
  • • Your choices and rights
  • • Where your data is kept
  • • How long we keep your data for
  • • Third parties who may process your data


ABOUT US
For the purposes of the EU General Data Protection Regulation (the “GDPR”), as well as other applicable privacy laws, as regards the management of your data concerned with registering with the Website and the sale of products, the data controllers are Marcolin Tax ID Code/VAT No. 00298010257, with registered offices in Z.I. Villanova 4, 32013 Longarone (BL), and FiloBlu, Tax ID Code and Vat No. 04274870288 with registered offices in Santa Maria di Sala (Ve) Via Caltana 116/c - Italy, who act as joint controllers regarding your data on the basis of specific agreements about whose essential contents we will gladly provide you with more information, should you require it.
As regards the management of your data regarding promotional and marketing activities, the data controller is Marcolin which avails itself of Filoblu as the processor of these operations.
Any of the above mentioned parties shall be referred to in this Privacy Policy as “we”, “us” or “our”.


OUR RESPONSIBILITY
If you are already an existing customer, o are simply visiting the Website, or you have signed up to our newsletter, we inform you that your data will be legitimately processed according to data protection laws and our decisions regarding the procedures and aims of that processing.


YOUR COMMITMENT
We ask you to read this policy carefully in order to be fully informed about how we process your personal data.


WHAT IS PERSONAL DATA
Personal data (also known as ‘personal information’) means information which identifies or is reasonably capable of being associated with a particular natural person. personal data does not include information that has been deidentified, aggregated or anonymized.
You do not have any legal obligation to provide any personal data to us. However, we require certain information in order to perform contracts, for internal audit purposes or to provide any services. If you choose not to provide us with certain information, then we may not be able to provide you or your organization with some or all of the services.


WHEN AND HOW WE COLLECT YOUR PERSONAL DATA
As soon as you begin to interact with www.adidasunderwear.com, or otherwise interact with us through other means, we start to collect your data. It may be collected through a specific communication from you and also automatically during your use of the Website.


This is how it is collected:

 

DATA YOU PROVIDE US WITH

DATA WE COLLECT AUTOMATICALLY

Your identification data (first name, surname, date of birth, physical address and email address), telephone number)

X

 

Browsing and usage of the Website

 

 

X (subject to your consent for non-essential cookies)

Your communications with us, including inquiries and customer support

X

 

Conclusion of purchase orders

X

X

Customer services

X

X (only the order number)

Marketing communications (newsletter, etc.)

X (only following your explicit consent)

 





THE KINDS OF DATA WE COLLECT
CONTACT DETAILS
Your first name and surname, delivery and billing address, telephone number, email address;


TECHNICAL IDENTIFICATION DATA
Your IP address, your login data, browser type and version, time zone setting, plug-in types, geopositioning information regarding your probable position, operating system and related versions, etc.


DATA RELATING TO YOUR USE OF THE www.adidasunderwear.com
Your browsing path through the Website www.adidasunderwear.com (Clickstream analysis), your displaying of products and services, load times and page responsiveness, download errors, browsing time, behaviour and other actions, etc. Some of this data is collected via the use of cookies and other tracking technologies, as further detailed in our Cookie Policy.


AND WHAT ABOUT SENITIVE DATA?
We do not intentionally collect any sensitive data that could concern you (i.e. personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, genetic data, biometric data, data concerning health or sex life or sexual orientation) and ask you not to provide us with such data


WHAT WE COLLECT YOUR DATA FOR
We process your data only for specific purposes and, nevertheless, always when there is a legal basis that will enable us to do so. Here is why we process your data:


REGISTRATION TO THE SITE AND MANAGEMENT OF SERVICES
Your data is processed to allow registration on the Website, access to and supply of the services reserved to users registered on the Website and sending via the Website of a purchase order for the products available on the Website, with the consequent conclusion of the related contract of sale with DG, including any administrative and accounting formalities. In this case, the legal basis is performance of the contract between us.


Customer support
Communicating changes to our services, customer support via live chat, phone or email, including the correction of any bugs. In this case, the legal basis is performance of the contract between us.


MARKETING
Your data is processed in order to send advertising material and newsletters, to provide commercial information by telephone, SMS, email, and also using traditional methods (e.g. sending catalogues by post), about promotional and sales initiatives of DG, to conduct market research and surveys on customer satisfaction. In this case, the legal basis is your consent.


IMPROVEMENT OF SERVICES AND MARKETING EFFORTS
With the aim of offering you products and services aligned to your interests (including through customization of our advertising and marketing communications to you), monitoring the effectiveness of our marketing campaigns and improving our marketing efforts and services, we will perform certain analyses on aggregate data regarding your usage of our Website and services,. In this case, the legal basis is legitimate interest, or consent (when the use of cookies or other tracking technologies are involved in such processing activities)
In any case there is absolutely no automatic decision-making process concerning you.


COMPLIANCE WITH LEGAL OBLIGATIONS OF FOR EXERCISING AND DEFENDING LEGAL CLAIMS

  • • compliance and audit purposes, such as meeting our reporting obligations in our various jurisdictions, anti-money laundering, tax related obligations, and for crime prevention and prosecution in so far as it relates to our staff, clients, service providers, facilities etc;
  • • if necessary, we will use personal data to enforce our terms, policies and legal agreements, to comply with court orders and warrants and assist law enforcement agencies as required by law, to collect debts, to prevent fraud, infringements, identity thefts and any other service misuse, and to take any action in any legal dispute and proceeding.

 

WHAT WE MEAN BY LEGAL BASIS
CONSENT
This is the authorization to process your personal data for a specific purpose.


YOU CAN CHANGE YOUR MIND WHENEVER YOU LIKE!
You can withdraw your consent at any time, by sending us an email to the following address: privacy@adidasunderwear.com. For removal of your consent to non-essential cookies, please refer to our Cookie Policy.
If you decide to withdraw your consent and there are no other reasons that authorize us to process your personal data, we will stop processing it. Conversely, if another legal basis were to authorize us, we would continue to process your data, still in compliance with your rights.


CONTRACT
Processing your data is essential for gathering information prior to a purchase and for the performance of the relevant contract.


LEGITIMATE INTEREST
The processing of your data is possible on the basis of our legitimate interests or those of third parties, provided that these do not predominate over your rights and your freedoms. Legitimate interests may concern:

  • • gathering information from the way you behave on our Website and/or applications (when such information does not involve non-essential cookies or other tracking technologies) in order to enable use to optimize them;
  • • allowing us to develop, improve, customise or modify our services and offerings;
  • • Ensuring the security of our Website and services.
  • • Exercising or defending legal claims.


COMPLIANCE WITH LEGAL OBLIGATIONS
The processing of your data may be necessary for us to comply with legal obligations that we may be subject to, as described above, under “Compliance with legal obligations or for exercising and defending legal claims”.


HOW WE PROCESS YOUR DATA
Data is processed mainly using electronic means, with the exception of product shipping operations which may also be performed using manual procedures.

 

YOUR DATA PROTECTION RIGHTS
Data subjects in certain jurisdictions, such as in the EU, have certain rights in relation to their personal data, including:


YOU HAVE THE RIFHT TO ACCESS THE INFORMATION ABOUT YOU
This includes the right to ask us for further information about:

  • • the categories of data we process;
  • • the purposes of the processing;
  • • the categories of any recipients who may be provided with your data;
  • • the period that the data will be stored, or if that is not possible, the criteria used to determine that period;
  • • the other rights regarding the use of your data.

We will provide you with the information within one month of receiving your request, unless this adversely affects the rights and freedoms of other parties (e.g. the confidentiality of another person or intellectual property) or if there are legal obligations that prevent us from doing so. We will inform you if we are unable to meet your request for these reasons.
You have the right to have your personal data rectified if it is inaccurate or not up to date
You have the right to have your personal data erased (right to be forgotten)
You can ask us at any time to erase your personal data in our possession, if the storage of your personal data is no longer required for processing purposes.
You have the right to withdraw your consent
Where we rely upon your consent in order to process your personal data, you have the right to withdraw such consent at any time. For removal of consent to non-essential cookies, please refer to our Cookie Policy.


You have the right to object to direct marketing
You have the right to object to the processing of your personal data by us for the purposes of direct marketing. This can be achieved by opting out using the unsubscribe/opt-out feature displayed in our communications with you or by sending an email to the following address: privacy@adidasunderwear.com.

You have the right to transmit your data to another operator (data portability)
We will provide you with a copy of your data in an appropriate usable format, if you wish to transfer it to another operator. If you request it and it is technically feasible, we will directly transfer your data to the new operator. We will not make any transfer, in the event that the portability of your data also involves the disclosure of personal data to other individuals.
You have the right to object to us processing your personal data
You have the right to lodge a complaint with a supervisory authority
Data subjects in the EU and other locations have the right to lodge a complaint, with a data protection supervisory authority in the place of their habitual residence. If the supervisory authority fails to deal with a complaint, you may have the right to an effective judicial remedy.
But before doing that, try contacting us first! We will be pleased to resolve any issues regarding the processing of your personal data.


HOW TO EXERCISE YOUR RIGHTS
You can always exercise your rights by sending us an email to the following address: privacy@adidasunderwear.com

We guarantee your rights even if we process your personal data on behalf of third parties
If we process your personal data on behalf of third parties, we guarantee that any requests made regarding the exercise of your rights will be provided to them without undue delay.
What level of security do we adopt in order to process your data?
We guarantee that your data is processed with the utmost security: we have, in fact, adopted physical, IT and organisational measures to ensure the protection of your data.

 

NEVERTHELESS, WE SHOULD REMIND YOU THAT

  • • We do everything within our power but, unfortunately, as the way things stand, there is no 100% secure means of data transmission.
  • • You need to keep your username and password safe at all times: you are the only one who knows them.
  • • If you suspect that you have suffered a data breach, we would ask you to contact us immediately at privacy@adidasunderwear.com


WHERE IS YOUR DATA STORED?
Your data is processed within the European Union and in the other data structures managed by the third parties identified below.
If we needed to transfer and/or store your personal data outside the EU, we will we will take all steps reasonably necessary to ensure that your data is subject to appropriate safeguards, including entering into contracts that require the recipients to adhere to data protection standards that are considered satisfactory under EU law and other applicable, and that it is treated securely and in accordance with this Privacy Policy. Transfers from the EEA to the USA or other non-adequate countries are made based on the Standard Contractual Clauses published by the EU Commission. For more information about these safeguards, please contact us as detailed below.

 

HOW LONG WILL WE KEEP YOUR DATA FOR?
We will stop active processing of your data within 12 months from the last use of the service or the closure of your account, unless there are legal obligations (e.g. sales invoices) that require us to keep your data for a longer period. As regards promotional activities targeted at you (which you may ask us to stop at any time), we will keep your data for a maximum of 24 months from the date you registered with the service, unless you removed your consent at an earlier period.

 

THIRD PARTIES WHO MAY PROCESS YOUR DATA
We transfer personal data to third parties in a variety of circumstances. We endeavor to ensure that these third parties use your information only to the extent necessary to perform their functions, and to have a contract in place with them to govern their processing on our behalf. These third parties include business partners, suppliers, affiliates, agents and/or sub-contractors for the performance of any contract we enter into with you. They assist us in providing the services we offer, processing transactions, fulfilling requests for information, receiving and sending communications, analyzing data, providing IT and other support services or in other tasks, from time to time. These third parties also include analytics and search engine providers that assist us in the improvement and optimization of our Website and marketing efforts.
We periodically add and remove third party providers. At present services provided by third-party providers to whom we transfer personal data include also the following:

  • • Website analytics;
  • • Document management and sharing services;
  • • Customer support;
  • • On-site and cloud-based database services;
  • • Authentication services;
  • • CRM software;
  • • Data security, data backup, and data access control systems;
  • • Our lawyers, accountants, and other standard business software and partners.

In addition, we will disclose personal data to third parties if some or all of our companies or assets are acquired by a third party including by way of a merger, share acquisition, asset purchase or any similar transaction, in which case personal data will be one of the transferred assets. Likewise, we transfer personal data to third parties if we are under a duty to disclose or share your personal data in order to comply with any legal or audit or compliance obligation, in the course of any legal or regulatory proceeding or investigation, or in order to enforce or apply our terms and other agreements with you or with a third party; or to assert or protect the rights, property, or safety of our company, our clients, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction and to prevent cybercrime.
For avoidance of doubt, we may transfer and disclose non-personal data to third parties at its own discretion.

 

THIRD PARTY LINKS
We may include third party links on our Website. Please note that this Privacy Policy only applies to the Personal Data that we (or third parties on our behalf) collect from or about you and we cannot be responsible for personal information collected and stored by third parties. Third party Websites have their own terms and conditions and privacy policies, and you should read these carefully before you submit any personal information to these Websites. We do not endorse or otherwise accept any responsibility or liability for the content of such third-party Websites or third-party terms and conditions or policies.


MINORS
We do not knowingly collect or solicit information or data from or about children under the age of 16 without parental consent, or knowingly allow children under the age of 16 to register to our Platform. If you are under 16, do not register or attempt to register for any of our services or send any information about yourself to us. If we learn that we have collected or have been sent personal data from a child under the age of 16 without appropriate permissions, we will delete that personal data as soon as reasonably practicable without any liability to us. If you believe that we might have collected or been sent information from a minor under the age of 16, please contact us as detailed below as soon as possible.


CHANGES TO THIS PRIVACY POLICY
The terms of this Privacy Policy will govern the use of the Website, and any information collected in connection with our contractual obligations and services. We may amend or update this Privacy Policy from time to time. Changes to this Privacy Policy are effective as of the stated “Last Revised” date and your continued use of our Website services will constitute your active acceptance of the changes to and terms of the Privacy Policy.


CONTACT US
For improvements, questions, complaints or comments concerning this Privacy Policy, you are welcome to contact our Data Protection officer at privacy@adidasunderwear.com and we will make an effort to reply within a reasonable timeframe.


* * * * *


Last Revised: November 11, 2024